Refund Policy

💸Refund Policy - Cozy Picks

At Cozy Picks, your satisfaction is our priority! We aim to provide the best quality products and service. Please read our refund policy carefully.

💳 Refunds (Only for Prepaid Orders)

💬 You may cancel a prepaid order before it is shipped by contacting us via phone or email.

💰 Full refund will be processed within 1 business day of cancellation.

🏦 Refunds will be credited to the original payment method within 3-4 business days (e.g., UPI, card, or wallet).

🚫 Refunds Not Applicable For:

📦 COD orders once shipped
⏱️ Damage reported after 24 hours of delivery
🎥 Claims without proper unboxing video proof

📞 Contact US

We're here to help! Reach out for any queries or support:

📧 Email: cozypicks11@gmail.com
🕒 Available Timings: Mon to Sat ⏰ 10 AM – 6 PM 📅